Chapter 1
Q1. What are the characteristics of the modern business environment?
The modern business environment is categorised by a global community which includes the combination of management and information technology.
Q2. What is meant by a web-based, global platform, what does it provide, and how has it affected business?
A web based platform permits individuals to connect, compute, communicate, collaborate and compete everywhere and anywhere, anytime and all the time; to retrieve unlimited amounts of information, services and entertainment; to swap knowledge and to construct and sell goods and services. This global platform allows boundary –less communication to take place and has affected business via globalisation. Globalisation has seen that businesses that use the World Wide Web can participate, communicate and gain access to information on a global scale.
Q3. What are the main pressures that characterize the modern global business environment?
The main pressures that characterize the modern global business environment are market pressures; which involve the global economy and strong competition; as well as the changing nature of the workforce and powerful customers. Secondly, technology pressures such as technological innovation and obsolescence and information surplus. Lastly, societal, political and legal departments are added market pressures. Issues including social responsibility, compliance with government regulations and deregulation and ethical issues are all pressures placed upon the market.
Q4. What are/discuss some of the common, IT oriented organizational responses to these pressures?
Organisational responses to these pressures include;Strategic Systems: which present organizations with advantages that facilitate them to increase their market share and/or profits, to better navigate with suppliers, or to avoid competitors from entering their markets.Customer focus: where the IT has been calculated to keep the customer happy, the organisation wanting to provide outstanding customer service.Make-to-order and Mass Customisation: providing tailored products and services at a reasonable cost to satisfy customer’s needs and wants. E-Business and E-Commerce: whereby business is carried out electronically.
Q5. How are IT architecture and IT infrastructure interrelated?
The two are interrelated because; IT architecture incorporates the physical facilities of the IT infrastructure which includes the IT components, services and management. An organisation’s IT architecture is an arrangement of the information and potential directions and the IT infrastructure involves the physical facilities to carry these out.
Q6. Is the Internet an infrastructure, an architecture, or an application program? Or something else? Why?
The internet is a web-based information tool.
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